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Recently updated on January 10th, 2024
Many businesses rely on Facebook for Business to advertise and grow their presence. Facebook ads are a great way to increase your business’s visibility and revenue. If you’ve ever had your banned Facebook ad account, you are familiar with the awful terror that ensues. The first thing to do in this situation is to acknowledge that your Facebook ad account can be terminated for a variety of reasons.
For months, you’ve been conducting Facebook ad campaigns. Your Facebook ads need a lot of your time, effort, and money, but seeing the results makes it all worthwhile. However, it is understandable that the algorithm occasionally makes mistakes given that there are millions of firms being moderated.
Why does Facebook disable ad accounts?
Facebook removes ad accounts for a number of reasons. Facebook may suspend ad accounts for a variety of reasons, most of which are related to violations of their Advertising Standards and other regulations. The following are three frequent scenarios that might result in ad account deactivation:
1. You didn’t follow Facebook’s Advertising Standards
Facebook has strict Advertising Standards that marketers must adhere to. These standards cover a wide range of concerns, including, but not limited to, deceptive information, prohibited products or services, and the use of discriminating terminology. If your advertising violates any of these guidelines, Facebook may suspend your ad account to protect the platform’s quality and integrity. The promotion of misleading information, fraud, or pornographic content are examples of common offenses.
2. Your ads were being hidden
Users who consistently hide or complain about your advertisements due to their apparent irrelevance or inappropriateness may cause Facebook to evaluate your ad account. Ads that are regularly hidden or reported are considered to contribute to a bad user experience, and Facebook values user input highly. If your advertisements repeatedly receive unfavorable comments, your ad account may be canceled to prevent additional interruptions to consumers’ surfing experiences.
3. Your Facebook ad account was hacked
Hacking efforts are possible on Facebook accounts, especially ad accounts. If Facebook discovers questionable activity on your ad account, it may cancel the account temporarily for security reasons. This precaution is taken to protect both your account and the larger user community from potential danger.
7 Tips to recover a banned Facebook ad account in 2024
1. Contact Facebook’s official support
The most important phase in recuperating a restricted Facebook promotion account is to contact Facebook’s true assistance channels. You can contact Facebook’s assistant place and a committed help with staffing. Make a point to incorporate all vital data, for example, your promotion account ID, contact data, and any supporting documentation. Facebook will think about your solicitation and answer fittingly.
2. File a complaint on Facebook
The next one is to make a complaint on Facebook. You may accomplish this by visiting the Meta Account Quality page.
When you click on ‘Meta Business Accounts,’ you’ll find a list of all your ad accounts, along with their status. Facebook will analyze your complaint and look into the matter. It is critical to communicate in a brief, clear, and courteous manner.
3. File an Attorney General complaint form
If you’ve exhausted your options with Facebook support and believe that the deactivation of your promotion account is unreasonable or violates shopper insurance laws, you may file a complaint with your state’s Chief legal officer’s office. This is a more authoritative way that may result in legal action against Facebook if they are deemed to be in violation of the regulations.
4. Send emails to Facebook
You may also write Facebook an email directly to try to retrieve your deleted promotion account. Include any documentation or screen captures of the promotion crusades you ran in your email, as well as your thoughts on what went wrong and how you plan to rectify it later. Maintaining professional and engaging communication with Facebook may be the key to resolving your issue swiftly and successfully.
5. Reach out to a Facebook Agency Partner
Facebook Agency Partners have considerable expertise in dealing with deactivated ad accounts and specialize in digital marketing. They can provide you with further help and advice on how to get your account back up and running. Furthermore, they may be able to contact a Facebook official directly on your behalf, which may speed up the process even further.
6. On social media, capture Facebook’s attention.
If nothing else has worked, you may try capturing Facebook’s attention with online content. Consider labeling or alerting the authority’s Facebook account directly to make them aware of your issue and, maybe, speed up the process of regaining access to your promotion account.
7. Check out the latest information on Facebook disabled me and ask for help
Reddit is home to a variety of forums, including one called r/facebook_disabled_me, where people discuss their experiences with disabled Facebook ad accounts and seek assistance from others who have encountered similar problems.
How can you avoid having your ad account banned by Facebook in the future?
To maintain a beneficial online publicizing presence, it is critical to protect your Facebook promotion account from getting limited from now on. The following are a few suggestions to help you secure your promotion account and adhere to Facebook’s policies
1. Familiarize yourself with Facebook’s Advertising Standards
Begin by completely studying Facebook’s Advertising Standards and rules to avoid ad account restrictions. These rules address a variety of topics, such as content, targeting, and user experience. These requirements should be reviewed on a regular basis because they might change over time. Upstage Media understands the necessity of following these standards in order to ensure the success of our customers’ advertising initiatives.
2. Set up two-factor authentication
Two-factor authentication (2FA) offers an extra degree of protection to your ad account. This guarantees that only authorized users may access and modify your ad account.
3. Add someone you trust as an admin
Having a trustworthy individual as an admin or a partner on your ad account is a sensible plan. This individual can assist you in managing your advertising, monitoring ad performance, and assisting in the event of problems or emergencies.
This step guarantees that your ad account is managed by someone else in the event that you are unavailable.
Upstage Media specializes in Facebook advertising, and our specialists are intimately familiar with Facebook’s regulations, algorithm adjustments, and best practices. Upstage Media uses best practices in the industry for Facebook advertising, such as audience targeting, ad creativity, and ad authoring. This not only increases ad effectiveness but also decreases the possibility of breaching Facebook’s standards.
Facebook’s rules and algorithms are subject to regular modification. Upstage Media monitors these changes and adapts your ad campaigns as needed to guarantee continuing compliance.
Working with an experienced agency like Upstage Media may dramatically improve the health and performance of your ad account, ensuring that your advertising campaigns operate smoothly and successfully.
Frequently Asked Questions
If your Facebook ad account is blocked, examine the cause for the restriction, study Facebook’s regulations, and gather evidence to support your case. Begin the appeal procedure as soon as possible.
Facebook usually replies to appeals within a few days to a week, although this might vary.
Include a brief overview of the problem, accept culpability if required, explain corrective steps done, and demonstrate your commitment to Facebook’s rules in your appeal.
Provide evidence of your compliance with Facebook’s policies, such as screenshots, papers, or explanations.
A Facebook Business Manager can have up to 25 ad accounts. You can review Facebook’s current policies for any updates.